Postmasters inform strategic direction of Post Office as part of new council
Post Office’s new Consultative Council has met for the first time
Post Office response to proposed changes to postal service announced by Ofcom
Commenting on proposed changes to the postal service announced by Ofcom today (30 January), a Post Office spokesperson said:
“We acknowledge that the change in business and consumer behaviour with less letters being sent, is driving the need for reform of the Universal Postal Service. However, the changes proposed in Ofcom’s consultation significantly reduce Royal Mail’s performance obligations
Post Office launches centralised wellbeing resources for Postmasters: a unified support network
The Post Office has announced a new initiative to centralise and simplify access to wellbeing resources for Postmasters, responding to the unique challenges and pressures they face in today’s retail landscape.
Post Office delivers £20 million boost to postmasters ahead of Christmas
The Post Office has accelerated the delivery of its first additional remuneration payment to postmasters with a £20 million boost to postmasters pay packets in December.
New Postmasters elected to Post Office Board
Two serving Postmasters, Brian Smith and Sara Barlow, have been elected to the Post Office Board as Non-Executive Directors.
Post Office plan to boost annual postmaster incomes by a quarter of a billion pounds in ‘New Deal’
Post Office Chair, Nigel Railton, has set out an ambitious five-year Transformation Plan for the Post Office to deliver a ‘New Deal for Postmasters’ that significantly increases their total annual income through revenue sharing and strengthens their role in the direction of the organisation.
Horizon Shortfall Scheme – Post Office encourages current and former postmasters to apply
Post Office is writing to around 25,000 postmasters who have not yet applied to the Horizon Shortfall Scheme.
The Scheme was established by Post Office in 2020, following the settlement of the High Court Group Litigation, to provide redress to current and former postmasters who suffered past losses related to previous versions of the Post Office’s Horizon computer system, in what has become kn
Post Office’s Operational Excellence Incentive delivers strong performance in first month
Post Office has distributed remuneration payments to postmasters through the Operational Excellence Incentive for the first time.
Post Office calls on people to redeem their Warm Home Discount vouchers
Post Office is urging people to get ready to redeem their Warm Home Discount vouchers, with redemptions set to begin on 14 October.
Nick Read to step down as Post Office CEO in March 2025
The Post Office today announces that after five years Nick Read has decided to step down as Chief Executive Officer and leave Post Office on 15 March 2025.
Nick was appointed CEO in September 2019, with a remit to modernise the Post Office.
In November 2019, Nick led the settlement with the Group Litigation claimants, beginning the journey to address the wrongs of the past and to reset the
Post Office announces new Head of People Strategy, Planning, and Governance to support cultural change
The Post Office is pleased to announce the appointment of Juliet Crisp as the new Head of People Strategy, Planning, and Governance.
Post Office supports families on free school meals with Payout Vouchers scheme
The Post Office is pleased to announce the continued strong growth of its long-standing Post Office Payout voucher service
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