Post Office statement: Travel Money Cards

You may have seen some media reporting around fees related to using pre-paid cards while on your travels abroad. Here's the Post Office's advice on how to best use our Travel Money Card to avoid charges.

A Post Office spokesperson said:

“The Post Office’s Travel Money Card can be used like a debit card in millions of shops, bars and restaurants across the world. That’s the best way for our customers to use the card; paying with it is commission and fee free when used in one of the 13 currencies we support that can be loaded on the card.

“When making purchases abroad we strongly recommend completing the transaction in the local currency, as converting the transaction to Sterling will result in additional fees. These fees include a Dynamic Currency Conversion fee, none of which is levied or received by the Post Office; for cash withdrawals, ATM charges are very common and apply to credit, debit and prepaid products.

“We try to make our explanation of how best to use our Travel Money Card as clear as possible, providing welcome packs with the cards and setting out the details of potential fees that may be incurred on our website. Our colleagues in branch are also on hand to answer any questions our customers may have. To try and make it even easier for customers, we will be introducing leaflets that will come with every card purchased, both in branch and online, to provide customers with a further explanation of how to avoid these fees.”