Post Office predict peak posting day ahead of Christmas
Post Office are anticipating Monday 12 December to be the day when branches are busiest as Brits hurry to send off cards, gifts and parcels and the nation gears up for Christmas.
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Post Office partners with DHL Express to provide Click and Collect services
Post Office has secured an agreement with DHL Express in the UK to deliver parcels directly to Post Office branches as part of DHL’s Service Point network
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Post Office launches first ever loyalty scheme for parcel senders; incentivising additional footfall for Postmasters in run-up to Christmas
Post Office has launched its first ever loyalty scheme with financial rewards for users of its free, fast-track Drop & Go service.
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Post Office partners with DPD to roll-out ‘Click and Collect’ services across the UK
A new agreement between the Post Office and DPD will see parcels delivered directly to its branches providing a quick and convenient location for people to collect their purchases.
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Post Office offers customers help with new post-Brexit changes affecting good being sold to the EU
Post Office is alerting its customers that a new post-Brexit change concerning VAT will affect goods being sent from Great Britain to the EU
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Parcels being sent to the EU countries must have custom declaration form attached warns Post Office
From Tuesday 29 December anyone posting a parcel to an EU country must attach a customs declaration form to their parcel in order for it to be sent New requirement, following UK exit from Customs Union, applies to anyone posting a parcel from England, Scotland or Wales to an EU country. Does not apply to anyone posting from Northern Ireland Around 45% of the total international parc
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Post Office Limited and Royal Mail agree new long-term commercial agreement
Post Office Limited and Royal Mail plc have confirmed today that both parties have reached agreement on a new long-term commercial agreement.
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Post Office sees 30% increase in fast track mail service use during Covid-19
Drop & Go, the Post Office’s fast track service for businesses and online sellers sending parcels, has seen a 30% increase in use since Mid-March as small businesses seek new ways to continue trading during lockdown.
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Post Office launches Historical Shortfall Scheme for Postmasters
The Post Office today (1 May 2020) announced the launch of a claims scheme for current and former postmasters who believe they have experienced shortfalls related to previous versions of its computer system Horizon.
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Post Office branches gear up for busiest day of the year for cash withdrawals
Friday (20 December) is set to be busiest day of the year for cash withdrawals at the Post Office. At the same point last year, Friday 21 December 2018, Post Office branches handled 400,000 cash withdrawals in a single day.
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Post Office increases Postmaster remuneration by 10 per cent
Post Office announces outcome of six-month review increasing postmaster remuneration by £37 million Changes comprises of a £20m increase during 2020/21 and £17m per annum already announced in August 2019 Move is part of major drive to instil a new, open, and mutually reinforcing commercial partnership between Post Office and postmasters, to deliver for customers and communities across the UK
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Post Office branch modernisation programme wins major global accolade
• Post Office Network Transformation Programme awarded Customer Service Award at the World Post and Parcel Awards • Programme has delivered an extra 200,000 opening hours, over 4000 branches open seven days a week
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