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Postmaster Richard Fleetwood at his Chillingham Road branch in Newcastle
Postmaster Richard Fleetwood at his Chillingham Road branch in Newcastle

Press release -

Post Office Urges the Nation to Post Early Ahead of Peak Day for Posting on Monday 9th December

Post Office has announced that it is expecting Monday 9th December to be its busiest day across UK branches for sending Christmas parcels and post. With Brits sending gifts across the nation (20 per cent) and abroad (17 per cent) this year, Post Office is reminding the public of the importance to post presents early to ensure gifts arrive on time.

This announcement comes alongside new research, conducted by Post Office with 2,000 UK adults, that reveals partners top the list of the hardest people to buy for during the festive season, with 1 in 5 Brits admitting they find it most challenging to choose a gift for their significant other. Following closely behind are dads (14 per cent) and mums (11 per cent).

The primary reason? Many loved ones either say they "don’t want anything" (45 per cent) or "already have everything they want" (43 per cent).

This uncertainty is creating festive anxiety for nearly 1 in 5 Brits (18 per cent), who say not knowing what to buy is causing seasonal stress. As a result, over a third (34 per cent) of shoppers are leaving their gift buying to the last minute, with 1 in 5 finalising their lists as late as 23rd December.

However, it seems that Brits could prioritise buying presents for those they need to post to, as the majority of those sending gifts in the post (28 per cent) will be doing so in early to mid-December. Although, a risky 10 per cent will be leaving their postage until the week before Christmas.

Postmaster Richard Fleetwood, who runs a Post Office in Newcastle, offers advice for those sending parcels: “We know buying for loved ones can be stressful, as you want to make sure you’re getting something personal that they’ll appreciate. Once you’ve decided what you’re buying, it’s our job to make sure it gets there safely and on time. Branches like mine are a one stop shop for anyone planning to post this Christmas, as we have a choice of delivery carriers in-store including Evri, DPD, Royal Mail and Parcelforce. You can also use our tracking services to follow your parcel’s progress across all our carriers and feel reassured it has arrived safely by opting for a signature on arrival.

“And if you don’t fancy braving the cold and the crowds, our Parcels Onlineservice enables you to purchase postage online, and all you need to do is drop it off in your local branch.”

Postmaster Top Tips for Mastering Christmas:

- Post early: Post parcels and cards early to ensure gifts arrive in time for Christmas. Don't forget peak posting day is 9th December and you can check last posting dates online at Post Office | Lasting Posting Dates – remember, they differ depending which country you’re sending to.

- Talk to your postmaster for advice on the best service for your needs: With a choice of delivery partners available over the counter, your Postmaster can help to explain which provider meets your needs.

- Collect and return online shopping at your Post Office: If you’re too busy to stay home and wait for deliveries, you can collect your online shopping from your local Post Office branch instead. We’re here to help with your online shopping returns too.

- Use tracked and signed for services to give you extra peace of mind when sending parcels: If you want to keep track of where your parcel is then you can use one of our many tracked or signed for services, these are available with multiple carriers and some options can guarantee next day delivery*.

- Save time by completing customs forms online: If you send items abroad, you must fill in a customs form. To avoid delays when coming into branch use our online custom forms tool and you can enter the required details and receive a barcode to your phone. Show this to the Postmaster and they can then print the completed customs form in branch for you*.

- Check what you can send and pack items securely at home: Save time at the counter by checking what you can send in advance through Post Office’s website, and packing your parcel at home. If you’re still unsure then don’t worry as Postmasters will ask you what you’re sending and confirm it's safe to send, just remember what it is you’re posting!

Mark Eldridge, Postmaster Experience Director at Post Office and serving Postmaster, commented: “We know that despite the joy of the festive season, Christmas can become a stressful time with so much life admin to sort out. At Post Office, we’re here to make sending your gifts and cards one less thing to worry about. Whether it’s navigating international shipping, completing customs forms, or choosing the best delivery option, Postmasters across the country and at the heart of local communities are here to help. By planning ahead and avoiding peak times, you can focus on what matters most – enjoying the festive season.”

Please visit the Post Office Christmas Hub for information on getting your parcels ready to send and last posting dates: www.postoffice.co.uk/christmas .

-ENDS-



About the Post Office

  • With over 11,500 branches, Post Office has the biggest retail network in the UK, with more branches than all the banks and building societies combined.
  • Post Office is helping anyone who wants cash to get it whichever way is most convenient. Partnership with over 30 banks, building societies and credit unions means that 99% of UK bank customers can access their accounts at their Post Office.
  • Cash withdrawals, deposits and balance enquiries can be made securely and conveniently over the counter at any Post Office; and the biggest investment by any organisation or company in the last decade is being made to safeguard 1,400 free-to-use ATMs across the UK.
  • Post Office is simplifying its proposition for Postmasters with a focus on its cash and banking; mails and parcels; foreign exchange; and; bill payments services.
  • Research has found that visits to the Post Office help drive another 400 million visitors to other shops, restaurants and local businesses equating to an estimated £1.1 billion in additional revenue for High Street businesses.
  • 99.7% of the population live within three miles of a Post Office; and 4,000 branches are open seven days a week.

Contacts

Post Office Press Office

Post Office Press Office

Press contact Please note this line is strictly for the Post Office Media enquiries, not Royal Mail enquiries. Royal Mail are responsible for the delivery of letters and parcels as well as stamps 0207 012 3456
Karim Aziz

Karim Aziz

Press contact Head of Media Relations 0207 012 3456
Emma Hancock

Emma Hancock

Press contact Senior PR & Campaigns Manager 020 7012 3456
Sheila Tapster

Sheila Tapster

Press contact Press Officer 020 7012 3456