Press releases • Jan 11, 2020 00:01 GMT
Press releases • Dec 19, 2019 09:40 GMT
Friday (20 December) is set to be busiest day of the year for cash withdrawals at the Post Office. At the same point last year, Friday 21 December 2018, Post Office branches handled 400,000 cash withdrawals in a single day.
Joint Press Statement - Resolution to the Group Litigation proceedings (Bates v Post Office Limited)
News • Dec 11, 2019 10:50 GMT
The Parties to the Group Litigation in Bates v Post Office are pleased to report that they have reached a comprehensive resolution to their long-running litigation in the High Court, following several days of respectful, challenging, and ultimately successful mediation during which the parties engaged with each other in good faith.
The Post Office would like to express its gratitude to claimants, and particularly those who attended the mediation in person to share their experiences with us, for holding us to account in circumstances where, in the past, we have fallen short and we apologise to those affected.
The Post Office is committed to applying the lessons it has learnt. Its new Chief Executive Officer, who joined in September and led this drive to a mediated resolution, is undertaking an ambitious and sustained programme of changes to the Post Office’s relationship with postmasters whose role we recognise as being core to our future success. We look forward to working in genuine partnership with postmasters to seize the opportunities ahead of us and to continue to serve communities across the country.
Post Office Chairman, Tim Parker, said:
“We are grateful to the claimants for taking part in this mediation and agreeing a settlement, bringing the Group Litigation to a close. I am grateful to Nick Read for his important engagement in the mediation process. We accept that, in the past, we got things wrong in our dealings with a number of postmasters and we look forward to moving ahead now, with our new CEO currently leading a major overhaul of our engagement and relationship with postmasters.”
Nick Read commented:
“I am very pleased we have been able to find a resolution to this longstanding dispute. Our business needs to take on board some important lessons about the way we work with postmasters, and I am determined that it will do so.
We are committed to a reset in our relationship with postmasters, placing them alongside our customers at the centre of our business. As we agree to close this difficult chapter, we look forward to continuing the hard work ahead of us in shaping a modern and dynamic Post Office, serving customers in a genuine commercial partnership with postmasters, for the benefit of communities across the UK.”
Alan Bates commented:
“The Steering Committee would like to thank Nick Read, the new CEO of Post Office, for his leadership, engagement and determination in helping to reach a settlement of this long running dispute. During the mediation, it became clear that he intends to reset the relationship between the Post Office and its Subpostmasters and put in place new processes and support for them, as part of a wider programme of improvements. It would seem that from the positive discussions with Post Office’s new CEO, Nick Read, that there is a genuine desire to move on from these legacy issues and learn lessons from the past.”
The Parties to the Group Litigation in Bates v Post Office are pleased to report that they have reached a comprehensive resolution to their long-running litigation in the High Court.
Rising prices in ski resorts mean bargain-hunting skiers should head east to Bulgaria to cut their costs
Press releases • Dec 09, 2019 10:21 GMT
• Bulgarian resorts take the top two places in the Ski Resort report – with Borovets beating Bansko to the top spot (www.postoffice.co.uk/skireport2019) • Italy’s Bardonecchia is the best value Eurozone resort • Barometer prices have risen year-on-year in over 80 per cent of resorts surveyed
Six in ten people likely to use cash for gifts, treats or socialising over the Christmas period, new Post Office research finds
Press releases • Dec 03, 2019 07:00 GMT
Six in ten people (59%) across the UK who celebrate Christmas are likely to use cash instead of card when purchasing gifts, treats or socialising this Christmas, new research from the Post Office has found. This figure rises to two thirds (66 per cent) of people in rural areas.
Press releases • Nov 18, 2019 14:10 GMT
News • Nov 16, 2019 00:01 GMT
News • Nov 12, 2019 11:56 GMT
News • Nov 05, 2019 22:01 GMT
The Post Office is delighted to announce that Zarin Patel will join the Board of Post Office Limited at its November 2019 meeting. Further details will follow.
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About Post Office Media
Welcome to the Post Office Media Centre, our online resource for news, information, photos and footage for journalists across the UK.
Post Office Limited has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of many communities across the country. The Post Office has made a commitment to no more branch closure programmes. It provides around 170 different services and products... Show more
Post Office Limited has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of many communities across the country. The Post Office has made a commitment to no more branch closure programmes. It provides around 170 different services and products spanning financial services including savings, insurance, loans, mortgages and credit cards. Post Office also offers Government services; foreign currency; travel insurance and mail services. It serves around 18 million customers a week and half of all small businesses. 99.7% of the total population live within three miles of a post office. For many rural communities the post office is the only retail outlet. Post Offices remain highly valued and trusted and are the focal point for many communities.
For more information, visit www.postoffice.co.uk
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