Press release -
National Express - Post Office partnership delivers unbeatable convenience
- National Express and The Post Office have today joined forces to launch the sale of coach tickets at over 11,000 Post Office branches nationwide.
National Express and The Post Office have today joined forces to launch the sale of coach tickets at over 11,000 Post Office branches nationwide.
National Express tickets can now be purchased at Post Office branches across the country, allowing customers to take advantage of affordable coach travel at the same time they buy a stamp, pay a bill or purchase travel money.
The move sets the wheels in motion for more customer choice and convenience at what is widely considered a critical time for the UK’s high streets.
Customers simply need to provide their travel requirements at their local Post Office and they will be advised on journey details and best available fares before purchasing their ticket.
National Express serves around 1,000 destinations in England, Scotland and Wales. The partnership further strengthens the wide-ranging services already offered by the Post Office, increasing the variety of choices available to the tens of millions of customers who walk through its doors each year.
It is likely to be particularly welcomed by people including students and holidaymakers travelling abroad.
Approximately a third of all journeys taken with the UK’s largest coach operator are to airports. The link-up will enable people to purchase coach travel straight to the airport terminal along with their travel insurance and foreign currency, saving the time and hassle of multiple transactions.
Alan Smith, Head of Payments at the Post Office said: “Our work with National Express is a shining example of how we are committed to our customers and enhancing our services within the network, enabling people to arrange their coach travel with unbeatable accessibility and ease. The partnership offers more choice and flexibility to our customers and by walking into any one of thousands of participating Post Office branches, they can now benefit from coach services that can take them all over the UK and beyond.”
Tom Stables, Managing Director UK Coach said: “In this day and age, some businesses overlook the importance of face-to-face bookings, but we are all about increasing the options on offer for our customers. We want to make it as convenient as possible for people to take advantage of affordable coach travel and are thrilled people can now pop into the Post Office to get their coach ticket. The Post Office is a fixture of the UK high street and we hope the partnership helps give high streets up and down the UK a welcome boost.”
National Express provides Britain's only scheduled national coach network, servingaround 1,000 destinations. Approximately 17 million passenger journeys are taken each year across the UK, approximately a third of which are to airports.
Over 11,000 Post Office branches nationwide will be selling National Express coach tickets including London, Birmingham and Manchester high street branches.
To find more information or to check timetables visit
or call the National Express Birmingham-based call centre 24/7 on 08717 818 181.
About Post Office
The Post Office has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of communities across the country. The Post Office has made a commitment to no more branch closure programmes. It provides around 170 different services and products spanning financial services including savings, insurance, loans, mortgages and credit cards. Post Office also offers Government services; telephony; foreign currency; travel insurance and mail services.
Contact - Gabrielle O’Gara
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About the Post Office
The Post Office (Post Office Limited) has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of communities in Northern Ireland, Scotland, Wales and England. The Post Office has made a commitment to maintaining its network of branches at its current size and reach. It provides around 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.
The Post Office serves over 17 million customers a week and a third of small businesses. Some 99.7% of the total population live within three miles of a post office and over 97% live with one mile of a post office. For many rural communities, the post office is the only retail outlet. Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information, visit http://www.postoffice.co.uk/.
Please note the Press Office team can only deal with enquiries from the media. Unfortunately they do not have access to customer information so can not help with customer enquiries.
If you have an enquiry regarding any Post Office product or service please visit postoffice.co.uk or call 0845Local call rates apply. Call costs may vary depending on your service provider. Calls may be monitored or recorded for training and compliance purposes. 611 2970.
