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Post Office response to proposed changes to postal service announced by Ofcom

Post Office response to proposed changes to postal service announced by Ofcom

Commenting on proposed changes to the postal service announced by Ofcom today (30 January), a Post Office spokesperson said:
“We acknowledge that the change in business and consumer behaviour with less letters being sent, is driving the need for reform of the Universal Postal Service. However, the changes proposed in Ofcom’s consultation significantly reduce Royal Mail’s performance obligations

Horizon Shortfall Scheme – Post Office encourages current and former postmasters to apply

Horizon Shortfall Scheme – Post Office encourages current and former postmasters to apply

Post Office is writing to around 25,000 postmasters who have not yet applied to the Horizon Shortfall Scheme.
The Scheme was established by Post Office in 2020, following the settlement of the High Court Group Litigation, to provide redress to current and former postmasters who suffered past losses related to previous versions of the Post Office’s Horizon computer system, in what has become kn

Nick Read to step down as Post Office CEO in March 2025

Nick Read to step down as Post Office CEO in March 2025

The Post Office today announces that after five years Nick Read has decided to step down as Chief Executive Officer and leave Post Office on 15 March 2025.
Nick was appointed CEO in September 2019, with a remit to modernise the Post Office.
In November 2019, Nick led the settlement with the Group Litigation claimants, beginning the journey to address the wrongs of the past and to reset the

Post Office updated statement on 'Capture'

Post Office updated statement on 'Capture'

Following the Post Office statement on 8 February this year on the ‘Capture’ system, in relation to allegations of prosecutions and whether shortfalls could have been caused by faults in this software, the Department of Business and Trade (DBT) has now commissioned Kroll, a leading independent provider of risk and financial advisory solutions, to undertake the investigations into the Capture syste

Cash Tracker publication - 10 June

Cash Tracker publication - 10 June

The Post Office Cash Tracker is published on a monthly basis. The data regarding the amount of cash handled by Post Offices in May will be published on Monday 10 June.
Further information can be found at https://corporate.postoffice.co.uk/cashtracker

Post Office Comment On Investigation Into Speak Up Allegations

Post Office Comment On Investigation Into Speak Up Allegations

Over the last few months an independent barrister has been investigating a Speak Up complaint into various allegations, which included a number of misconduct allegations against our CEO, Nick Read. Following several interviews and examination of documents by the barrister, Nick has been exonerated of all the misconduct allegations and has the full and united backing of the Board to continue to lea

Post Office statement in response to Business and Trade Select Committee report on compensation

Post Office statement in response to Business and Trade Select Committee report on compensation

Commenting on a report published today (7 March 2024) regarding compensation for victims of the Post Office Horizon IT scandal, a Post Office spokesperson said:
“Post Office welcomes the direction of this report into speeding redress for one of the worst miscarriages of justice in British history, and we will study its recommendations carefully. While £179m has been delivered in redress to vict

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