Post Office Chair, Nigel Railton, has set out an ambitious five-year Transformation Plan for the Post Office to deliver a ‘New Deal for Postmasters’ that significantly increases their total annual income through revenue sharing and strengthens their role in the direction of the organisation.
Post Office is writing to around 25,000 postmasters who have not yet applied to the Horizon Shortfall Scheme.
The Scheme was established by Post Office in 2020, following the settlement of the High Court Group Litigation, to provide redress to current and former postmasters who suffered past losses related to previous versions of the Post Office’s Horizon computer system, in what has become kn
Post Office has distributed remuneration payments to postmasters through the Operational Excellence Incentive for the first time.
Post Office is urging people to get ready to redeem their Warm Home Discount vouchers, with redemptions set to begin on 14 October.
The Post Office today announces that after five years Nick Read has decided to step down as Chief Executive Officer and leave Post Office on 15 March 2025.
Nick was appointed CEO in September 2019, with a remit to modernise the Post Office.
In November 2019, Nick led the settlement with the Group Litigation claimants, beginning the journey to address the wrongs of the past and to reset the
The Post Office is pleased to announce the appointment of Juliet Crisp as the new Head of People Strategy, Planning, and Governance.
The Post Office is pleased to announce the continued strong growth of its long-standing Post Office Payout voucher service
Following the Post Office statement on 8 February this year on the ‘Capture’ system, in relation to allegations of prosecutions and whether shortfalls could have been caused by faults in this software, the Department of Business and Trade (DBT) has now commissioned Kroll, a leading independent provider of risk and financial advisory solutions, to undertake the investigations into the Capture syste
The Post Office Cash Tracker is published on a monthly basis. The data regarding the amount of cash handled by Post Offices in May will be published on Monday 10 June.
Further information can be found at https://corporate.postoffice.co.uk/cashtracker
The start of the rollout of banknotes featuring a portrait of King Charles III has begun
The first full-electric Post Office branded vehicle has been successfully trialled in the UK.
Over the last few months an independent barrister has been investigating a Speak Up complaint into various allegations, which included a number of misconduct allegations against our CEO, Nick Read. Following several interviews and examination of documents by the barrister, Nick has been exonerated of all the misconduct allegations and has the full and united backing of the Board to continue to lea
Post Office has partnered with Monzo
Post Office has announced a package of remuneration improvements for Postmasters worth £30 million for the 2024 / 25 financial year.
Commenting on a report published today (7 March 2024) regarding compensation for victims of the Post Office Horizon IT scandal, a Post Office spokesperson said:
“Post Office welcomes the direction of this report into speeding redress for one of the worst miscarriages of justice in British history, and we will study its recommendations carefully. While £179m has been delivered in redress to vict
Message from Ben Tidswell, Senior Independent Director on the Post Office Board, to all Post Office colleagues following today's (27 February 2024) Business and Trade Select Committee Evidence Session:
Dear Colleagues,
Some of you may have watched the Select Committee today or seen press reports about it. Accordingly, I wanted to write to you to deal with some of the allegations made by the
Message from Neill O'Sullivan, Managing Director, Parcels and Mails, to Postmasters in response to an announcement made by Royal Mail and PayPoint on 22 February:
Today, Royal Mail announced that they will be partnering with PayPoint to offer limited Royal Mail services at selected Collect+ locations. We were informed of this news by Royal Mail last night, following the finalisation of the agre
Following a newspaper report in the i newspaper, first published online on 17 January 2024, and subsequent reports featuring the stories of former Postmasters that used Capture, Post Office can today (7 February) provide an initial update on its investigation.
A Post Office spokesperson said:
“We take very seriously any concerns raised about cases from before the Horizon system was first rol
Three convictions in cases prosecuted by Post Office were overturned at the Court of Appeal today (1 February 2024), following appeals lodged within the past two weeks.
A Post Office spokesperson said:
“We are deeply sorry for past wrongs. We’re doing our utmost to ensure any injustices are put right as swiftly as possible and full, fair compensation paid.
“We continue with extensive work
The latest compensation data relating to victims of the Horizon IT scandal for the year-end 2023.