Press release -
Post Office Annual Report and Accounts 2013
- Revenue increased by £74m (6.4%) to £1.234bn (including an increase of £30m in Network Subsidy Payment from Government.
- Revenue (excluding Network Subsidy Payment) increased by £44m (4.5%) to £1.024bn.
- Financial Services revenue increased by 6.4%, Telecoms by 7.5% and Mails and Retail by 4.3%.
- Operating profit increased from £61 million to £94 million before exceptional items.
- Operating loss in the Crown network reduced from £46 million to £37 million.
The Report and Accounts show that the Post Office has started to turn the business around while also making progress to reduce the reliance on Government Network subsidy. This includes commencing a major transformation programme to modernise its branch network to new, more customer-friendly formats.
Annual Report and Accounts 2012/13: http://www.postoffice.co.uk/sites/default/files/Campaign_Annual_Report_and_financial_statement.pdf
Contact - Post Office, Press Office
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About the Post Office
The Post Office (Post Office Limited) has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of communities in Northern Ireland, Scotland, Wales and England. The Post Office has made a commitment to maintaining its network of branches at its current size and reach. It provides around 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.
The Post Office serves over 17 million customers a week and a third of small businesses. Some 99.7% of the total population live within three miles of a post office and over 97% live with one mile of a post office. For many rural communities, the post office is the only retail outlet. Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information, visit http://www.postoffice.co.uk/.
Please note the Press Office team can only deal with enquiries from the media. Unfortunately they do not have access to customer information so can not help with customer enquiries.
If you have an enquiry regarding any Post Office product or service please visit postoffice.co.uk or call 0845Local call rates apply. Call costs may vary depending on your service provider. Calls may be monitored or recorded for training and compliance purposes. 611 2970.
