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Message from Neill O'Sullivan, Managing Director, Parcels and Mails, to Postmasters in response to an announcement made by Royal Mail and PayPoint on 22 February:Today, Royal Mail announced that they will be partnering with PayPoint to offer limited Royal Mail services at selected Collect+ locations. We were informed of this news by Royal Mail last night, following the finalisation of the agre
‘Happy Christmas’ is going out of fashion, but ‘Merry Christmas’ is still a firm favourite according to new research on the nation’s card-writing etiquette. Around four in 10 won’t finish their Christmas shopping until at least the week before Christmas. ‘Glad Tidings’ teeters on extinction, but the future is bright for ‘Happy Holidays’ in a major shift in the nation’s Christmas greetings ha
New research reveals 15% have missed a present arriving on Christmas Day due to posting late Monday 11th December is predicted to be the busiest day in Post Office branches Cash still plays an important role in Christmas gift shopping, with 38% still opting to buy Christmas gifts with cash Post Office shares top tips to ensure people are well prepared ahead of posting to avoid Christmas disap
All Royal Mail international services have been reinstated at Post Offices.
Almost a third plan to return, regift, sell or donate their gifts from last Christmas, with one in five doing so to help manage the cost-of-living crisis
Post Office is pleased to have secured an agreement with Evri to trial in-branch sales, parcel pick-ups and drop-offs
Post Office are anticipating Monday 12 December to be the day when branches are busiest as Brits hurry to send off cards, gifts and parcels and the nation gears up for Christmas.
Post Office has secured an agreement with DHL Express in the UK to deliver parcels directly to Post Office branches as part of DHL’s Service Point network
Post Office has launched its first ever loyalty scheme with financial rewards for users of its free, fast-track Drop & Go service.
A new agreement between the Post Office and DPD will see parcels delivered directly to its branches providing a quick and convenient location for people to collect their purchases.
Post Office is alerting its customers that a new post-Brexit change concerning VAT will affect goods being sent from Great Britain to the EU
Last December, Post Office and Royal Mail agreed a new Mails Distribution Agreement. Post Office has now begun a consultation with all Postmasters on how it proposes to change the remuneration structure and as part of this, Postmasters will receive specific data in relation to their branch or branches.Overall Postmasters will benefit from an estimated additional £10 million worth of remunerati
From Tuesday 29 December anyone posting a parcel to an EU country must attach a customs declaration form to their parcel in order for it to be sent New requirement, following UK exit from Customs Union, applies to anyone posting a parcel from England, Scotland or Wales to an EU country. Does not apply to anyone posting from Northern Ireland Around 45% of the total international parc
Post Office Limited and Royal Mail plc have confirmed today that both parties have reached agreement on a new long-term commercial agreement.
Drop & Go, the Post Office’s fast track service for businesses and online sellers sending parcels, has seen a 30% increase in use since Mid-March as small businesses seek new ways to continue trading during lockdown.
The Post Office today (1 May 2020) announced the launch of a claims scheme for current and former postmasters who believe they have experienced shortfalls related to previous versions of its computer system Horizon.
Friday (20 December) is set to be busiest day of the year for cash withdrawals at the Post Office. At the same point last year, Friday 21 December 2018, Post Office branches handled 400,000 cash withdrawals in a single day.
Post Office announces outcome of six-month review increasing postmaster remuneration by £37 million Changes comprises of a £20m increase during 2020/21 and £17m per annum already announced in August 2019 Move is part of major drive to instil a new, open, and mutually reinforcing commercial partnership between Post Office and postmasters, to deliver for customers and communities across the UK
• Post Office Network Transformation Programme awarded Customer Service Award at the World Post and Parcel Awards • Programme has delivered an extra 200,000 opening hours, over 4000 branches open seven days a week
Earlier this year Post Office Money became the first major high street Travel Insurance provider to offer flight delay assistance cover as part of its Travel Insurance offering. With tomorrow expected to be the busiest day for travelling and storm Barbara expected to cause some disruption to travel, Post Office Money Travel Insurance is advising customers who are eligible to register for fligh
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