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Post Office launches Advisory Council to support transformation

Press release   •   Jan 13, 2014 10:15 GMT

- Search for Advisory Council members to influence Post Office future
- Advisory Council to involve voices of customers, communities and organisations from across UK

The Post Office, which is currently undergoing the biggest transformation in its 370 year history, has announced the launch of a new Advisory Council which will engage with people interested in helping influence the future of the Post Office. The Advisory Council is looking for members to participate, whether they are a customer, someone already working in a Post Office branch, or an interested business or charity group.

Paula Vennells, Chief Executive of the Post Office said: “Following our separation from Royal Mail, this is an exciting time for the Post Office as we build a customer focussed, multi-channel retailer with a powerful public purpose.

“Around 18 million people use our 11,700 Post Offices and thousands more use every week. We really value the important role we play in communities across the UK, from high streets and city centres to small villages where our Sub postmasters may operate the only shop in the village.

“The Advisory Council will play an important role in reflecting a cross section of views, skills and experience from the diverse communities which make up 21st century Britain. So we want to hear from the people and organisations that value our services and want to work with us to innovate, support the transformation of our business and inspire a bright future for the Post Office.”

The Post Office Advisory Council will be made up of between 20 to 30 members to provide a broad mix of people and interests. Members will bring wider geographical, community, social and commercial perspectives to the work of the Advisory Council. The Council will meet three times a year from March 2014, and membership will be on a voluntary basis.

Applications close on the 31st January 2014. Those interested in finding out more about the Council and how to apply can visit or call 0800 013 0198.

Contact - Post Office, Press Office

About the Post Office

The Post Office (Post Office Limited) has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of communities in Northern Ireland, Scotland, Wales and England. The Post Office has made a commitment to maintaining its network of branches at its current size and reach. It provides around 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.

The Post Office serves over 17 million customers a week and a third of small businesses. Some 99.7% of the total population live within three miles of a post office and over 97% live with one mile of a post office. For many rural communities, the post office is the only retail outlet. Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information, visit

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