Follow Post Office Media

Post Office Money offers storm advice to homeowners across the UK

Press release   •   Dec 23, 2016 14:09 GMT

As the UK prepares to be battered by storm Barbara, Post Office Money Insurance is putting teams in place to provide help and advice to customers who may be impacted.

Rob Clarkson, Managing Director Post Office Money Insurance said: We hope that Storm Barbara doesn’t cause too much damage, but we are getting ready to assist any customers if they need assistance over the Christmas period. We are advising homeowners to prepare a storm kit and make sure they have all their emergency contact numbers to hand including their insurer should they need to call them.”

Before the storm:

  • Put together an emergency storm kit which should include a torch, batteries, a mobile phone charger, water, snacks and a list of numbers for tradesmen, power supplier, gas supplier and your home insurance provider
  • Put valuables in a safe and secure place
  • Check the outside of the property for any loose items and securely tie them down or bring them indoors
  • Check trees close to your home and if possible, remove any loose branches
  • Make sure your mobile phone is fully charged
  • Check on neighbours to see if they require any assistance before the storm

After the storm:

  • Contact the Post Office Money Home Insurance helpline as soon as possible on 0845 073 1005; a home assistance service comes as standard with all policies which can advise you on the next steps, and can help put you in touch with local tradesmen
  • Where possible, do not remove any items from the property as it is important that your insurer can assess the damage
  • Following damage to your property, do not use gas or electrics until they have been checked by a qualified tradesmen
  • If possible, take photographs of any damage to the property. This will prove useful when making a claim
  • Put undamaged items in a safe place
  • If you are moving to alternative accommodation, make sure that you have secured your property, locking all doors and windows and boarding up any gaps
  • Don't forget to look after family pets as they can become disorientated in the upheaval and may stray from home.
  • There are precautionary steps homeowners can take to batten down the hatches ahead of further storms this winter.Inspect the outside of your home to ensure that there are no potential hazards – stormy weather can bring down tree branches and so check these have been pruned back to limit the risk of damage to property


About the Post Office

Post Office Limited has an unrivalled national network of over 11,600 branches across the UK, more than all the high street banks combined, and sits at the heart of many communities across the country.

It provides around 170 different services and products spanning financial services including savings, insurance, loans, mortgages and credit cards. Post Office also offers Government services, telephony, foreign currency, travel insurance and mail services.

99.7% of people live within three miles of their nearest Post Office outlet. For many rural communities the Post Office is the only retail outlet. Post Offices remain highly valued and trusted and are the focal point for many communities. For more information, visit