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Post Office Welcomes Royal Mail's New Small Parcel Format And Promotion To Help People Send More For Less This Christmas!

Press release   •   Oct 20, 2014 13:20 BST

- Maximum Size for Royal Mail’s Small Parcel format to almost double
- Festive Price promotion comes into effect at Post Office branches on Monday 20th October means a saving of £1 on Second Class Small Parcels weighing between 1kg and 2k

The Post Office has welcomed Royal Mail’s simplified small parcel format which mean that customers visiting its branches from Monday 20th October will find they can send far more for less!

The maximum size for Royal Mail’s Small Parcel format will be almost doubled from Monday meaning the millions of consumers and SMEs which visit its branches each week will be able to put bigger or more items, up to 2kg, into every Small Parcel they send at the Post Office by Royal Mail, offering even better value in the run up to Christmas.

This is being supported by a special price promotion running from 20 October to 18 January 2015. Royal Mail Second Class Small Parcels weighing up to 2kg will cost the same, at £2.80. Previously, there were separate prices for 0-1kg and 1-2kg parcels. This means a saving of £1 at Post Office branches on Second Class Small Parcels weighing between 1kg and 2kg. The Post Office is changing, undertaking the biggest modernisation programme in retail history and introducing longer opening hours across its network.  Almost 2000 of its branches are now open on Sundays, and over 5000 branches offer extended hours for home shopping customers totalling an extra 150,000 extra hours a week. 

Martin George Chief Commercial Officer commented:  “We’re delighted that as well as making it easier for people to visit our branches through longer opening hours we can now also offer even better value for money when posting parcels at Post Office branches.”


As well as offering longer opening hours the Post Office is modernising its range of mail services,  The Post Office and Royal Mail recently announced that its ‘click & collect’ service, Local Collect will be available to 20,000 SME customers.  The service enables the UK’s small and medium sized online retailers to offer customers a collection service from any of 10,500 Post Office branches. Over 60,000 SMEs have signed up to the Post Office’s fast track Drop & Go mails service since its launch last year.

The Post Office recently announced the trial of a over 150 new drop off point for Home Shopping customers returning orders using Royal Mail’s pre-paid returns services.  The new sites are set to make it even easier for customers to return orders placed during the peak period for Home shopping in the run up to Christmas.   In addition to taking returns into one of the Post Office’s 11,500 branches people will now have the choice to send their returns through these additional drop off points. Making sure they apply the pre-paid Royal Mail returns label provided by the retailer. The new drop off points will be based in existing retail outlets such as garages and convenience stores the majority of which will be open seven days a week.  

About the Post Office

The Post Office (Post Office Limited), now independent of Royal Mail, has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of communities in Northern Ireland, Scotland, Wales and England. The Post Office has made a commitment to maintaining its network of branches at its current size and reach. It provides around 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.

The Post Office serves over 17 million customers a week and a third of small businesses. Some 99.7% of the total population live within three miles of a post office and over 97% live with one mile of a post office. For many rural communities, the post office is the only retail outlet. Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information, visit

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