Press release -
2020 Strategy - Securing the Future
We launched our 2020 Strategy on Thursday 27 November which outlines how we are securing the future of the Post Office.
- We are changing to meet customer demand and growing the business with longer openings hours, increased range of competitive products and more modern environments.
- We are committed to a network of over 11,500 branches, keeping them at the heart of communities and on high streets across the UK.
- We will provide more support for crucial community branches, with £20m dedicated specifically to them for the three years up to 2018.
Securing the Future: 2020 Strategy document can be found at www.postoffice.co.uk/modernisation
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About the Post Office
The Post Office (Post Office Limited) has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of communities in Northern Ireland, Scotland, Wales and England. The Post Office has made a commitment to maintaining its network of branches at its current size and reach. It provides around 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.
The Post Office serves over 17 million customers a week and a third of small businesses. Some 99.7% of the total population live within three miles of a post office and over 97% live with one mile of a post office. For many rural communities, the post office is the only retail outlet. Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information, visit http://www.postoffice.co.uk/.
Please note the Press Office team can only deal with enquiries from the media. Unfortunately they do not have access to customer information so can not help with customer enquiries.
If you have an enquiry regarding any Post Office product or service please visit postoffice.co.uk or call 0845Local call rates apply. Call costs may vary depending on your service provider. Calls may be monitored or recorded for training and compliance purposes. 611 2970.
