Press release -
Post Office in Numbers
- The Post Office is a commercial business with a public purpose. Our branches sit at the heart of communities across the UK. We employ almost 8,000 people and work closely with thousands more across our network.
- The Post Office is focused on growing as a business and modernising its network, complemented by a growing digital presence.
- Our aim is to provide customers with the things that are important to them — from mail to their broadband package, from car insurance to their savings account. Whether customers come into a branch, are on the move or shop online, we work hard to deliver a great experience.
- Over 11,500 branches
- 18m customers visit a Post Office branch each week, including a third of the UK’s small businesses
- No. 1 UK travel money provider
- 95% of all UK debit card accounts are accessible through our branches
- 99.7% of UK population is within three miles of a branch
- 87% customer satisfaction across our branches
- Number one Mails retailer
- Largest deployer of contactless enabled terminals in Europe
- Sixth largest telecoms provider in the UK
- Around 750 branches offer world leading identity technology
Contact - Post Office, Press Office
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About the Post Office
The Post Office (Post Office Limited) has an unrivalled national network of over 11,500 branches across the UK, more than all the high street banks combined, and sits at the heart of communities in Northern Ireland, Scotland, Wales and England. The Post Office has made a commitment to maintaining its network of branches at its current size and reach. It provides around 170 different products and services spanning financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services.
The Post Office serves over 17 million customers a week and a third of small businesses. Some 99.7% of the total population live within three miles of a post office and over 97% live with one mile of a post office. For many rural communities, the post office is the only retail outlet. Post Offices branches remain highly valued and trusted, and are the focal point of many communities. For more information, visit http://www.postoffice.co.uk/.
Please note the Press Office team can only deal with enquiries from the media. Unfortunately they do not have access to customer information so can not help with customer enquiries.
If you have an enquiry regarding any Post Office product or service please visit postoffice.co.uk or call 0845Local call rates apply. Call costs may vary depending on your service provider. Calls may be monitored or recorded for training and compliance purposes. 611 2970.
