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Post Office 2020 Strategy – Securing the Future

Post Office 2020 Strategy – Securing the Future



- We are changing to meet customer demand and growing the business with longer openings hours, increased range of competitive products and more modern environments.
- We are committed to a network of over 11,500 branches, keeping them at the heart of communities and on high streets across the UK.
- We will provide more support for crucial community branches, with £20m dedicated

Press Office Contacts



Please note, this media centre is a tool for journalists, and the press office deals with media enquiries only.
We’re sorry, but emails or calls from members of the public will not be responded to. Instead, please call our customer services team on 0845 611 2970.
Head of PR.

Nina Arnott - 020 7250 2327 / nina.arnott@postoffice.co.uk
Senior PR Manager, Corporate
Ruth

Capitalise on Christmas Shopping Savings Stateside

Capitalise on Christmas Shopping Savings Stateside

- Shopping Stateside shaves up to 50 per cent off London gift prices
- New York and Boston shops are cheaper than London as sterling strengthens
- Post Office® Christmas Shopping Guide finds 10 ‘must-have’ gifts that fit within the £390 duty free allowance: www.postoffice.co.uk/shoppingguide2013

As the pound edges up in value against the US dollar after a year in the doldrums, Christm

Post Office in Numbers

Post Office in Numbers

- The Post Office is a commercial business with a public purpose. Our branches sit at the heart of communities across the UK. We employ almost 8,000 people and work closely with thousands more across our network.
- The Post Office is focused on growing as a business and modernising its network, complemented by a growing digital presence.
- Our aim is to provide customers with the things that

Network Transformation Programme

Network Transformation Programme

- We are moderninsing Post Office branches as part of our network transformation programme


We are the Post Office and there is no-one like us. From travel insurance to tax for the car, passports to postage, licences to life insurance, the Post Office network is serving communities across the UK. We have a network of over 11,500 branches across the UK and every one of our branches is

Post Office Annual Report and Accounts 2013

Post Office Annual Report and Accounts 2013



- Revenue increased by £74m (6.4%) to £1.234bn (including an increase of £30m in Network Subsidy Payment from Government.
- Revenue (excluding Network Subsidy Payment) increased by £44m (4.5%) to £1.024bn.
- Financial Services revenue increased by 6.4%, Telecoms by 7.5% and Mails and Retail by 4.3%.
- Operating profit increased from £61 million to £94 million before exceptiona

It's all eyes on the clocks as Porthcawl Post Office unveils new look and opening hours

It's all eyes on the clocks as Porthcawl Post Office unveils new look and opening hours

- Rt. Hon. Carwyn Jones AM officially opens Porthcawl Post Office, Spar Store, 66 John Street, Porthcawl CF36 3BD on Friday, 22 November at 11am
- New Main style Post Office branch introduced
- Longer opening hours – 07:00 until 23:00 hours Monday to Saturday, and 08:00 – 22:00 on Sunday
- Financial Services private consultation area
- Full range of Post Office® services available

Official Opening for the New Look Bilborough Post Office: Graham Allen MP Cut the Ribbon

Official Opening for the New Look Bilborough Post Office: Graham Allen MP Cut the Ribbon

- Modern retail environment
- Service time extended by five hours on Saturdays afternoons
- Car tax added to range of Post Office services

To celebrate the launch of the newly modernised Bilborough Post Office, 81 Bracebridge Drive, Bilborough, Nottingham, NG8 4PL Graham Allen MP cut the ribbon at an opening ceremony at the branch today, Friday 22 November 2013.
Graham Allen MP sa

Official Opening of New-look High Road Hayes Post Office with Longer Hours

Official Opening of New-look High Road Hayes Post Office with Longer Hours

- Ribbon-cutting ceremony performed by John McDonnell MP
- Modern retail environment
- Extended opening hours each day
- Wide range of Post Office® services

High Road Hayes Post Office, which has undergone a major refurbishment, has an official opening ceremony today, Friday 22 November.
To celebrate the launch of the new style open-plan branch, Subpostistress Mrs Satvir Chee

Time to Sell: Average UK Property now sells 11 days faster than last year

Time to Sell: Average UK Property now sells 11 days faster than last year

- The North-South property market divide is showing signs of dissolving as the Northern property markets heat up

- The average time it takes to sell a property in the UK is currently 58 days – 11 days less than the same period last year
- Liverpool and Southend-on-Sea properties spend the least amount of time on the market (beating London) with Hull and Leicester being the slowest perf

In the market for a Christmas shopping bargain

In the market for a Christmas shopping bargain



- Budapest and Riga are bargain choices for a Christmas Markets break this autumn
- 2012 best buy Tallinn drops to eighth place in Post Office® Christmas Markets Barometer table as    costs rise 15 per cent (www.postoffice.co.uk/christmasmarkets)
- Survey of 12 European cities shows Lille is cheapest in the Eurozone


Rising prices mean Tallinn has lost its top spot to B

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